Terms of service.

Effective Date: 9/28/2025
Last Updated: 9/28/2025

Welcome to Thread & Crumb LLC. These Terms of Service (“Terms”) govern your use of our website, www.threadandcrumb.com (the “Site”), and any purchases you make from us. By accessing or using the Site, you agree to these Terms. Please read them carefully.

1. Eligibility

To use our Site and place orders, you must:

  • Be at least 18 years old (or have parental/guardian consent).

  • Provide accurate and current information.

2. Products & Orders

  • All products are hand-crafted and may vary slightly in color, texture, or scent.

  • Prices are listed in USD and may change without notice.

  • We reserve the right to refuse or cancel any order, including suspected fraudulent or unauthorized purchases.

3. Payment

  • We accept major credit/debit cards and other payment methods offered at checkout.

  • Payments are processed securely by third-party providers; we do not store your card information.

  • Orders must be paid in full before shipment.

4. Shipping & Delivery

  • We currently ship within the United States.

  • Shipping costs and delivery times are calculated at checkout.

  • Once an order is shipped, delivery times are outside of our control.

  • We are not responsible for delays, lost, or damaged packages caused by the carrier, though we’ll assist in resolving issues where possible.

5. Returns & Refunds

  • Due to the nature of our products, returns are limited. Please review our Shipping & Returns Policy before purchasing.

  • If your order arrives damaged or defective, contact us within 3 days of delivery with photos so we can make it right.

6. Intellectual Property

  • All content on this Site (including text, images, logos, product designs, and branding) is owned by Thread & Crumb LLC or used under license.

  • You may not copy, reproduce, or distribute our content without written permission.

7. User Conduct

When using our Site, you agree not to:

  • Use the Site for unlawful purposes.

  • Attempt to gain unauthorized access to the Site or interfere with its operation.

  • Resell our products without a wholesale agreement.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

9. Limitation of Liability

To the fullest extent permitted by law, Thread & Crumb LLC is not liable for any damages arising from your use of the Site or products, including indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless Thread & Crumb LLC, its owners, and employees from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site means you accept the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Thread & Crumb LLC
Email: heythere@threadandcrumb.com
Website: www.threadandcrumb.com