Terms & Conditions

Last updated: April 15, 2025

Welcome to Thread & Crumb! By accessing or using our website (threadandcrumb.com) and purchasing our products, you agree to the terms outlined below. Please read them carefully. If you have any questions, feel free to contact us at support@threadandcrumb.com.

1. Overview

Thread & Crumb is a small, mom-owned business offering handcrafted candles, skincare, and home goods made with natural and sustainable ingredients. All products are made in small batches and may have slight variations in appearance, color, or texture—this is part of their handmade charm!

2. Eligibility

You must be at least 18 years old or have a parent/guardian’s permission to make a purchase from our site. By using our site, you confirm that you meet this requirement.

3. Product Information

We do our best to accurately describe and photograph all products. Due to the handmade nature of our goods, there may be slight differences between batches. If you have any concerns or sensitivities (e.g., fragrance allergies), please read product descriptions carefully or reach out to us before purchasing.

4. Pricing & Payments

All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Payments are securely processed through trusted third-party providers (e.g., Square, PayPal). Thread & Crumb does not store or have access to your credit card information.

5. Shipping

We currently ship within the U.S. Orders are typically processed within 3–7 business days, excluding holidays. You’ll receive a tracking number once your order has shipped. Please refer to our Shipping & Returns page for full details.

We are not responsible for delays caused by carriers or for lost or stolen packages. If something arrives damaged, please reach out within 3 days of delivery so we can make it right.

6. Returns & Exchanges

Due to the nature of our products, we do not accept returns or exchanges unless an item is damaged or defective upon arrival. Please inspect your order and contact us immediately at support@threadandcrumb.com with your order number and a photo of the issue.

7. Intellectual Property

All content on this website—including text, images, product designs, logos, and branding—is the intellectual property of Thread & Crumb and may not be used or reproduced without our written permission.

8. Wholesale

Interested in reselling our products? Visit our Wholesale Inquiries page for details. Unauthorized resale of Thread & Crumb products is not permitted.

9. Limitation of Liability

Thread & Crumb is not liable for any damages or harm that may result from the use or misuse of our products or website. Please use all products as intended and read any included warnings or care instructions.

10. Privacy

We respect your privacy. Please refer to our Privacy Policy to understand how we collect and use your information.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes means you accept the revised terms.

Contact Us

If you have any questions about these terms, reach out anytime:

📧 heythere@threadandcrumb.com
🌐 www.threadandcrumb.com